Frequently Asked Questions (FAQ) Les réponses à vos questions les plus fréquentes

PRODUCTS & USAGE

• Are your oils organic?

  Yes, our oils are 100% organic. We also produce them ourselves locally in Côte d’Or (Burgundy, France), which allows us to ensure the highest possible quality from seed to bottle.

• What are the different skin types?

  Normal skin
  Often described as “balanced”, normal skin is healthy and neither too oily nor too dry. Dermatologists refer to it as “eudermic”.

  Dry skin
  Dry skin produces less sebum, meaning it struggles to retain moisture and protect itself against external factors. It may feel tight, rough, or look dull.

  Oily skin
  When the skin produces excess sebum, it is considered oily. This can lead to a shiny appearance and enlarged pores. A significant excess is referred to as seborrhoea.

  Combination skin
  Combination skin shows characteristics of more than one skin type. Typically, the T-zone (forehead, nose, chin) is oilier than the cheeks.

  Tips
  Contrary to popular belief, oily skin also needs hydration and nourishment. Using the right plant-based oils can help regulate sebum production rather than stripping it away.

• How often should I apply body oils?

  Frequency depends on your skin type, climate, and personal needs. Here are general guidelines:

  Normal to combination skin: 2–3 times a week may be sufficient.

  Dry skin: Apply daily, or even twice a day if needed.

  Oily skin: 1–2 times per week with lightweight oils.

  After showering: Apply to damp skin for better absorption.

  Dry climates/winter: Increase frequency.

  Humid climates: Decrease frequency as needed.

  Targeted areas: Elbows, knees, and feet may need more frequent care.

  Pregnancy: Daily use is recommended to help prevent stretch marks.

  Listen to your skin and adjust accordingly. If your skin feels greasy or you experience breakouts, reduce frequency. If it feels tight or dry, increase use.

• Can body oils be used on hair?

  Yes, our body oils can also be used on hair. They are generally lighter than dedicated hair oils, which can be especially beneficial for fine hair.

  Tips:

  • Use a small amount to avoid weighing hair down.
  • Focus on mid-lengths and ends rather than roots to avoid a greasy look.
  • Use occasionally unless your hair is particularly dry.
• How long can I keep my oil once opened?

  Our oils are best used within 12 months after opening. Store them away from direct sunlight and heat to preserve their quality.

• How can I tell if my oil has oxidised?

  A rancid or unpleasant smell is a sign the oil has oxidised and should no longer be used.

• I’m pregnant or breastfeeding — can I use your products?

  Our oils have not been tested on pregnant or breastfeeding women. We recommend using our unscented oils during this time.

• Can I use your products on my children?

  Our products haven’t been tested on children. For young skin, we suggest using our unscented oils, and always perform a patch test beforehand to ensure there’s no reaction.

• How much should I apply to my skin or face?

  Face: A few drops daily are sufficient for good hydration.
  Body: Use the spray as needed based on your comfort and skin’s needs.

• Are your oils comedogenic?

  No, none of our oils are comedogenic. They won’t clog pores or block the skin’s natural breathing process.

• What precautions should I take when travelling with my oil?

  Ensure the spray cap is tightly closed, replace the protective lid, and carry the bottle in its jute pouch to protect it from knocks and spills.

• Are your packaging materials recyclable?

  Yes — our packaging is 100% recyclable. The jute pouch is reusable and can be used as a scented sachet for drawers, or to store small items like jewellery.